Resolving Conflict


Building on the notion that conflict is inevitable, MGI provides the tools to better enable you to understand your personal approach to conflict and how best to adapt your style to better bring closure to conflict situation.

 

Awareness      

It takes awareness to know you have an issue.

Courage          

Because of the emotions involved, it takes courage to work out the small issues that create the big issues.

Skills              

It takes communication skills to work on the issue.

Commitment   

It takes commitment to the relationship and to the organization by all group members.

Time           

It takes time.  Sometimes reconciliation happens quickly; at other times it takes longer.  There is also a real challenge to make the time to sit down to discuss the issue at hand.

Sensitivity   

It takes sensitivity for you to maintain the self-esteem self-confidence, self-respect, and the trust of the person you are reconciling with.

Awareness   

Awareness of where the other person is coming from.  An understanding of your personal approach along with the style of the other person can assist you in understanding the other persons perspective in the conflict situation.